Terms and conditions

Enrolment and payment of fees

  • Upon enrolment of any course presented by Enterprises University of Pretoria,
    delegates must submit a proof of payment to enrolments@enterprises.up.ac.za.
  • Course fees must be paid in full 14 days prior to course start dates to reserve a
    delegate’s seat.
  • Enterprises University of Pretoria reserves the right to revoke admission to a course
    without full payment upon which a delegate’s enrolment will be cancelled.
  • All payments must reflect an invoice number and/or ID number of enrolled delegates.
  • Course fees funded by an institution (including an employer) on behalf of a delegate, must be accompanied by supporting documentation (e.g. official purchase order).
  • Enterprises University of Pretoria further reserves the right to withhold access to any course and/or a delegate’s results and certificate if full payment has not been received.

Delegates’ responsibilities

  • Delegates must inform Enterprises University of Pretoria of any change of personal
    and/or payment information as supplied on their enrolment forms.
  • Delegates confirm that they comply with and fully understand the particular admission requirements of a course upon enrolment.
  • Delegates confirm their willingness to enrol for a course and accept all responsibilities for payment of relevant course fees.
  • Delegates will abide by the assessment criteria for courses as set out in the course
  • Delegates confirm that they understand that it is against the University of Pretoria’s
    policy to commit any form of plagiarism (i.e. publishing or putting the work or ideas of others forward as their own).


  • Enterprises University of Pretoria reserves the right to revoke admission to a course if the criteria for enrolment as stipulated in the course information have not been met in full.
  • The language of instruction for all courses is English, unless otherwise stated.
  • Library facilities of the University of Pretoria will not be available to delegates and the University has no responsibility to provide delegates access to any of its library facilities.
  • In the event of any dispute, of any nature whatsoever, arising between a delegate and Enterprises University of Pretoria, South African law will apply and the appropriate courts of South Africa will preside over jurisdiction.
  • All intellectual property rights (i.e. rights in text, recordings, pictures or other licensed materials) vests with the University of Pretoria, and delegates may not reproduce or distribute any such material.

For further assistance in obtaining full the terms and conditions in either hard copy or electronically, or to obtain full copies of any policy or other documentation, please contact Enterprises University of Pretoria at info@enterprises.up.ac.za.
Cancellation policy

  • Enterprises University of Pretoria reserves the right to refuse admission to a course, in which case delegates will be informed accordingly and applicable fees will be refunded where required.
  • Cancellations from delegates are accepted in writing and without penalty up to 14 days prior to course start dates.
  • Notification of cancellations must be submitted in writing via email to
    enrolments@enterprises.up.ac.za or faxed to +27 (0)12 434 2505.
  • Delegates who cancel outside the approved cancellation period will not be entitled to any refunds, unless they are unable to attend as a result of reasons out of their control (e.g. hospitalisation) or where, at sole discretion of Enterprises University of Pretoria, it is rendered impossible for delegates to attend a particular course.

Privacy and disclaimers

  • Enterprises University of Pretoria is committed to the protection of the privacy of all delegates.
  • Personal information will only be made available where Enterprises University of
    Pretoria is statutorily complied to do so, or for purposes of communication between
    Enterprises University of Pretoria and delegates to give effect to the processing and
    presentation of relevant courses.
  • Delegates accept full responsibility for the protection and use of any passwords
    provided to them for access to Enterprises University of Pretoria management
    information systems.
  • Delegates further give consent that personal information may be used for
    communication about their enrolments an/or related activities, as well as for statistical and marketing purposes and that they have the right to terminate this use at any time in writing to Enterprises University of Pretoria.


  • Neither Enterprises University of Pretoria nor any of its agents or representatives shall be held liable for any personal accidents, illness, losses or damage to private property of delegates on any course.
  • This includes traveling to and from venues, as well as shuttle services to and from hotels or other places of accommodation.
  • Personal insurance coverage for health, accidents, loss of luggage or trip cancellations is strongly recommended for all delegates.


  • Unforeseen circumstances may necessitate the appointment of course presenters other than those advertised as part of course proceedings.
  • Course dates, programme sequence, time and venues are subject to change without
    prior notice.
  • Where delegates are not satisfied with any such changes, Enterprises University of
    Pretoria will, at its sole discretion, consider refunding delegates either partly or in full for attended courses.