A business solutions partner of choice TRANSFORMATIVE LEADERSHIP IN INNOVATION, SCIENCE AND CUSTOMER EXPERIENCE
ABOUT ENTERPRISES UNIVERSITY OF PRETORIA (ENTERPRISES UP) Enterprises University of Pretoria (Enterprises UP) is a private company wholly owned by the University of Pretoria. Enterprises UP was established in 2000 in the form of two separate entities; Business Enterprises at the University of Pretoria (Pty) Ltd (BE at UP) focussing on advisory services and commercial research and Continuing Education at the University of Pretoria Trust (CE at UP) offering short courses. In 2016, the various entities were consolidated into one company Enterprises University of Pretoria (Pty) Ltd (Enterprises UP). We are a proudly Southern-African business entity that since 2016 has conducted work in 117 countries around the world. Closer to home, on an annual basis, we conduct work in Eswatini, Lesotho, Mozambique, Namibia and other countries in Africa. Annually we also receive between 400-500 international delegates that attend our training programmes in South Africa. Nothing brings us more excitement and joy than living out our vision of being a Business Solutions partner of choice. When engaging our clients and delegates in a classroom and/or workgroup setting, our main purpose is simply to transfer knowledge in an applied manner. We believe that a key outcome of following this approach is that we can infuse decision-making about many issues pertaining to our country’s socioeconomic needs. Annually we deliver in excess of 1000 projects to our diverse client base and in this process, we have become a trusted partner of choice for many private sector companies and public institutions in South Africa, Southern Africa and abroad. +27 (0)12 434 2500 info@enterprises.up.ac.za 140 Lunnon Rd, Hillcrest, Pretoria A business solutions partner of choice www.enterprises.up.ac.za
Course Content: • Module 1: Strategic context of Bow Tie Analysis with visual aids and a card game simulating the software. • Module 2: Interactive learning on anatomy, definitions, risk criteria, barriers, controls, and monitoring. • Module 3: Case studies and simulations of incidents using virtual reality to assess Bow Tie effectiveness Learning Outcomes: After successfully completing the course, you will be able to: • Understanding of bowtieXP terminology and application • Arrange data within the software programme • Define rules and guidelines for decision-making criteria • Set a company risk appetite comprehension through identification of critical controls, the classification of roles and responsibilities for critical control management regime • Interpretation of the Bow Tie Analysis diagram and report on effectiveness and vulnerability against the set criteria ability to • Breaking down the information into critical related components and seeing the relationships between accident causes, behaviour traits and Bow Tie threats and consequences • Define the escalating factors which render controls ineffective and classify same into cognitive domains, material and equipment categories • Develop critical control performance standards, verification and trigger action response plans (tarps) based on acts, objects, systems with subsequent dependency and defence controls • Use synthesis through deductive reasoning to assemble the diagram, design acceptance regimes, devise action plans, formulate results and propose more effective controls and barriers in a cost-effective manner impacting on integrated objectives of risk management. RECOMMENDED COURSES TAILORED TO YOUR INTERESTS Course Content: • What is performance-based contracts? • FIDIC (design and build [Yellow book]; design by client [Red book]) • What is output based contracts? • FIDIC (short form of contract [Green book]) • Role of client in the above Learning Outcomes: After successfully completing the course, you will be able to: • Demonstrate an understanding of the FIDIC contracts, administer construction contracts based on these contracts and solve associated problems emanating from it). 3 SACNASP CPD Points and 3 ECSA CPD Points Led by: Mr Riaan Jansen ADMINISTRATION OF OUTPUT BASED AS WELL AS PERFORMANCE-BASED CONTRACTS This course equips both entities and contractors with the skills to manage and resolve issues in construction contracts. It focuses on FIDIC’s Red, Yellow, and Green Books, and clarifies roles and responsibilities in contract delivery. Gain essential knowledge in administering output-based and performance-based contracts using FIDIC contract documents. Course No: P007751 BOW TIE ANALYSIS MASTERCLASS This course provides a practical, proactive approach to risk analysis in the mining and mineral sectors, with handson training using BowTieXP software from CGE Risk Management Solutions. It uses interactive visuals, virtual reality, and real case studies to explore threats, consequences, and controls. Learners gain insights into audit and incident data, energy timelines, and escalation factors, with progress based on meeting set criteria and interactive feedback. Course No: P003618 3 SACNASP CPD Points and 3 ECSA CPD Points Led by: Prof Ronny Webber-Youngman
Course Content: The C-MiRM Course consist of 7 modules with interactive assignments • Module 1: ERM Principles, framework, principles and protocols (ISO 31000) Internal & External Context • Module 2: Risk Culture, Aspect and Strategy Modelling (IRM:UK Model) • Module 3: ISO 73 Risk Management Vocabulary Concepts and TerminologyModule 3: Multilevel risk management process (ISO 45001); Baseline Risk Assessment; Issue / Significant Based Risk Assessment; Task / Activity Risk Assessment; Continuous Risk Assessment • Module 4: ISO 31010 Risk Assessment Techniques; Techniques related to each layer; WRAC (Baseline, Issue Base RA); HAZOP (Project); FMECA (Technical Equipment); FTA / ETA (Event Management), SWOT combined with Force Filed Analysis • Module 5: HSE Leadership (ISO 45001, 14001, 19001); Behaviour modelling, Habitual behaviour & Human Error • Module 6: Bow Tie Analysis Integration with Activities and Critical Control Monitoring regimes; Trigger Response for contingency plans; Control Effectiveness (residual risk)Practical BTA and Critical Control Exercise; Trail codes for software; Board Game; Utilising the BTA Library Attendee assignment presentations and evaluations • Module 7: Monitoring and Review (ISO31000) Learning Outcomes: After successfully completing the course, you will be able to: • Understand the evolution of risk management • Develop an action plan for risk maturity evolvement based on traits from measurement criteria • Understanding of risk management vocabulary • Understand the relationships between accident causes, behaviour / habitual traits, event threats and consequences • Integrate risk management activities in a multi-dimensional framework • Apply concepts and methods to identify risk opportunities through SWOT and Force Field analysis. • Break down risk category information into critical related components • Understanding of the various risk assessment techniques available within boundaries of realistic company objectives • Understanding principles of critical controls, critical control management regime and control vulnerability analysis • Understanding of the layers of protection assurance required for critical controls • •Understanding of the requirements of Health and Safety Leadership principles within the framework of the ISO standards. Course Content: • Contract management based on FIDIC/SATCC specification for client and contractors’ perspective • Adherence to specification for roads and bridges • Project scheduling/execution • Risk management: including a risk management framework, stakeholder management, risk assessment, risk management plans, risk allocation, etc. • Quality assurance Learning Outcomes: After successfully completing the course, you will be able to: • Demonstrate knowledge of management of contracts as well as managing and allocating risks (form client and contractor’s perspective) 5 SACNASP CPD Points and 5 ECSA CPD Points Led by: Prof Ronny Webber-Youngman C-MIRM (COURSE FOR MANAGERS IN RISK MANAGEMENT) This course provides a structured approach to building a multi-dimensional risk management framework using ISO 31000:2018 principles. It aligns risk processes with related standards like ISO 31010, ISO 45001, and enhances managers’ ability to manage risks, make informed decisions, and improve performance across all organisational levels. Course No: P007566 CONTRACT MANAGEMENT (INCLUDING RISK MANAGEMENT) This course equips professionals with the essential skills for successfully managing roads contracts and associated risks from both client and contractor perspectives. It focuses on contract management, compliance with technical specifications, effective project execution, and the implementation of a robust risk management framework tailored for infrastructure projects. Course No: P007750 Led by: Mr Riaan Jansen 5 ECSA CPD Points
Course Content: • Basic principles of CEM Getting inside the mind of your customer • Evaluating, interpretation and measuring the customer experience • Developing, designing and implementing (delivering) customer experience strategies • Developing a business case for CEM within the organisation • Escalation of construction cost and use of escalation formulae and indices Learning Outcomes: After successfully completing the course, you will be able to: • Identify, differentiate and understand the different concepts in the field of CEM • Understand how customers process information and the role that information process styles can play in the buy-in decision of customers • Measure customer experience through the utilisation of various measurement methodologies • Understand how to use internal stakeholder feedback (VOC) to constantly • Improve customer experience, and develop a CEM strategy for various industries. Led by: Mr Riaan Jansen Led by: Prof Adré Schreuder COST ESTIMATION AND PREPARATION OF BILLS OF QUANTITIES This course provides a comprehensive approach to cost estimation and the preparation of bills of quantities for road projects. It covers the process of pricing tender documents for contractors and outlines essential techniques for effective cost management. Delegates will gain practical knowledge in drawing up and pricing bills of quantities, as well as applying escalation formulae and indices to manage construction costs effectively. Course No: P007748 Course Content: • Format of bills of quantities for civil projects • Manage the preparation and production of bills of quantities • Accuracy, completeness and checks on bills of quantities • Cost management during the contract using bills of quantities • Estimating and pricing (both from professional and contractor perspective) • Escalation of construction cost and use of escalation formulae and indices Learning Outcomes: After successfully completing the course, you will be able to: • Demonstrate knowledge of drawing up and price bills of quantities, cost management and escalation formulae and indices 5 ECSA CPD Points CUSTOMER EXPERIENCE MANAGEMENT This course focuses on developing and implementing customer experience management (CEM) strategies and measurement. It equips you with essential CEM skills to boost customer retention, loyalty, and profitability, preparing you for a role as a customer experience specialist or manager. Course No: P002145
Course Content: • Summary of the EIA process • Environmental awareness • Environmental processes (before and after project execution) • Types of pollution on road building sites • Remediation of polluted sites • Incident reporting • Monitoring of natural processes Learning Outcomes: After successfully completing the course, you will be able to: • Demonstrate an understanding of an EIA process, including incident reporting, environmental processes, remediation and monitoring processes, etc Course Content: • Introduction to drone dynamics: • Introduction to drones • Principles of flight • Navigation and weather • Drone usages limitations Learning Outcomes: After successfully completing the course, you will be able to: • Demonstrate a sound knowledge of different types of drones, identifying the various functions of drones, know how to download data from a drone to a computers Led by: Mr Riaan Jansen Led by: Mr Riaan Jansen 5 ECSA CPD Points 5 ECSA CPD Points ICT/ DRONE TECHNOLOGY This course equips engineers with practical knowledge on using drones in road construction. Learn about drone types, flight principles, and how to extract and apply data for efficient project execution. Course No: P007756 ENVIRONMENTAL MANAGEMENT PLANNING This course equips delegates with the knowledge and skills to effectively implement and manage an Environmental Impact Assessment (EIA) that has been prepared by others. It focuses on ensuring environmental compliance on-site through proper incident reporting, pollution management, remediation of impacted areas, and ongoing monitoring of environmental processes during and after project execution. Ideal for site managers and supervisors involved in environmentally sensitive projects. Course No: P007753
Course Content: • Personal Mastery • Functions to Master • How to lead your team • Thinking EQ Learning Outcomes: After successfully completing the course, you will be able to: • Discover your own thinking preference • Identify one’s strengths and development areas • Experience diverse thinking of groups • Understand the fundamental of management function and its elements in a business • Understand the interface of management with leadership • Shape the interface of management with the team • Link the principles of strategic management and leadership • Gain insight into issues of implementation • Know how to plan and manage time effectively • Monitor consistent performance participation • Deal with motivation and conflict • Impact of restructuring teams (loosing key personnel) • Getting buy in from your team Led by: Prof Joe Amadi-echendu Led by: Prof Ann-Louise de Boer 5 ECSA CPD Points 5 ECSA CPD Points INNOVATION AND TECHNOLOGY COMMERCIALISATION This course equips professionals with the skills to assess, market, and commercialize technological innovations. It covers innovation management at firm level, product development, intellectual property, and risk management. Learn to turn ideas into market-ready solutions through strategic technology planning and commercialization strategies. Course No: P005375 Course Content: • Innovation at firm or Organisational level • Managing product Development and Production • Technology Commercialisation • Managing Intellectual Property and Technology Transfer • Creative and Innovative Management • Managing Technology and Business Risks • Strategic Technology Management Learning Outcomes: After successfully completing the course, you will be able to: • Understand innovation at the firm or organizational level. • Effectively manage product development and production processes. • Learn strategies for technology commercialization. • Gain knowledge of managing intellectual property and technology transfer. • Develop skills in creative and innovative management. • Manage technology and business risks. • Master strategic technology management techniques. LEADERSHIP DEVELOPMENT PROGRAMME FOR JUNIOR MANAGERS This course equips junior managers with key tools and techniques to perform daily tasks effectively, develop a personal leadership style, master core management principles, lead teams successfully, and enhance emotional intelligence for workplace success. Course No: P001619
Course Content: • Module 1: Mastering Personal Leadership • Module 2: Mastering Interpersonal Relationships • Module 3: Enabling and Empowering others • Module 4: Leading creative problem solving with teams • Module 5: Empowering teams: Coaching and mentoring in people development • Module 6: Leading change • Elective modules: - Effective negotiations - Thinking EQ - Creative problem solving - Coaching and mentoring Learning Outcomes: After successfully completing the course, you will be able to: • Discover your own thinking preferences and those of others • Explore consequences of different thinking styles and the blind spots people may have overlooking business issues • Apply Whole Brain Thinking to several business challenges • Understand the importance of self-awareness and selfmanagement- Apply skills to enhance self-awareness and selfmanagement • Assess one’s current level of Emotional Intelligence • Apply rational thinking and the results on leadership - The role of self-talk • Understand the interpersonal relationship Q model and your own Q model style • Develop tools for interpersonal skills • Discover the art of whole brain communication- Acquire skills to become effective communicators • Use whole brain model to avoid miscommunication and misunderstanding • Discover one’s own conflict management style • Acquire tools for managing conflict constructively • Determine the mental demands of the tasks an what would make the project work • Determine individual preferences and blind spots and how to deal with them in light of the task requirements • Apply the importance of dealing effectively with change, the rollercoaster of change • Apply readiness for change model • Deal with resistance to change- The Key principals in facilitating change • Difference between coaching and mentoring • Understand the Mentoring model- Prepare a mentoring structure • Master mentoring competencies- Lead the process of mentoring Course Content: • Basics of results-based management • Concepts of M& E Problem analysis • M& E readiness assessment • Results chain and logical framework • Selecting indicators • Outcome statements • Data-related considerations • Techniques for monitoring and evaluating designs and types of evaluation • M& E reporting Learning Outcomes: After successfully completing the course, you will be able to: • Understand the concepts of M&E • Appreciate evaluation in the context of developmental work • Understand the framework of analytical categories of evaluation • Undertake a problem analysis • Develop results chains and logframes • Determine relevant indicators and data necessary for M&E • Design an M& E process • Establish baselines and targets • Develop a results measurement matrix, and • Develop an indicators-data grid. Led by: Prof Ann-Louise de Boer Led by: Dr Chuks Eresia-Eke LEADERSHIP DEVELOPMENT PROGRAMME FOR SENIOR MANAGERS This course equips you with tools to lead teams effectively, drive business success, and manage change. It focuses on personal leadership, empowering others, creative problem-solving, coaching, and understanding thinking styles. Course No: P001345 OUTCOMES-BASED MONITORING AND EVALUATION IMPLEMENTATION This course offers a practical and theoretical foundation for understanding and applying monitoring and evaluation (M&E) in business settings. It focuses on key concepts like results-based management, problem analysis, frameworks, indicators, and data techniques to drive organisational results. You will also develop leadership skills and emotional intelligence to lead effective M&E teams. Course No: P001651 3 SACNASP CPD Points and 3 ECSA CPD Points
Course Content: • Financial statements • Break-even analysis • Basic income tax • Financing decisions • Time-value of money • Capital budgeting • Working capital management Learning Outcomes: After successfully completing the course, you will be able to: • Demonstrate an understanding of how to successfully manage a project and a business financially Course Content: • Understand the procurement cycle • Identify different procurement strategies including the applicable conditions of contract, price determination method and standardised method of measurement for creating price determination document • Prepare tender documents (for contractors and subcontractors) • Determine criteria for assessment and award of tenders • Advice of selection of bidders • Invitations to the bidding process • How to complete tender documents (by contractors) • Evaluate and analyse bidders’ tenders • Determine compliance with client requirements (sureties, insurance, etc.) • Conveying recommendation report to clients Learning Outcomes: After successfully completing the course, you will be able to: • Demonstrate knowledge of the procurement cycle, applicable procurement strategies, drawing up tender documentation, • Complete the documents, evaluation of tenders and preparing a tender adjudication report Led by: Mr Riaan Jansen Led by: Mr Riaan Jansen PROCUREMENT AND TENDERING PROCEDURES This course equips contractors with the skills to navigate the tendering process for road contracts. Participants will learn to understand the procurement cycle, prepare and complete tender documents, evaluate tenders, and create adjudication reports. The course also covers bills of quantities, cost management, and bidder evaluation strategies. Course No: P007749 PROJECT FINANCIAL MANAGEMENT This course equips delegates with the essential tools and knowledge to apply sound financial management principles to projects. From interpreting financial statements to understanding capital budgeting and the time value of money, participants will learn to make informed financial decisions that support successful project outcomes. The course also covers break-even analysis, income tax basics, and working capital management. Course No: P007752 5 ECSA CPD Points
Course Content: • Project organizational structures • Project teams • Human resources management • Negotiation and conflict management • Project planning and scope management • Project Scheduling Learning Outcomes: After successfully completing the course, you will be able to: • Apply the following three PMBOK knowledge areas in project implementation and planning, namely: - Human Resource Management - Project scheduling - Scope Management • Demonstrate knowledge of how to manage and organize construction projects form a client, professional and contractor’s perspective Course Content: • Course introduction Railway safety management systems • Auditing a railway safety management system • Site investigation and cause finding procedure • Data collection, evidence reconstruction and preservation • Technical reporting • Technical writing: aim, purpose and style, introduction and structure, figures, graphs and tables, good technical writing Presentation skills Learning Outcomes: After successfully completing the course, you will be able to: • Understand what a Safety Management System (SMS) is know the purpose and elements of an SMS • Know how to conduct an SMS audit • Have a basic and more advanced understanding of incident Investigation procedures, data collection, evidence reconstruction and preservation, and have skills in technical writing. Led by: Mr Riaan Jansen Led by: Prof Petrus J Gräbe 2 SACNASP CPD Points and 2 ECSA CPD Points 5 ECSA CPD Points PROJECT MANAGEMAENT This course presents you with a unique training experience in applying three of the ten Project Management Body of Knowledge (PMBOK) Human Resource Management, project scheduling and Scope Management directly to the built environments, augmenting them with extensive coverage of conflict management, negotiations, project organisational structures, life cycle of a project, and identifying work responsibilities and roles on projects. Course No: P007740 RAILWAY SAFETY AUDITS, INVESTIGATION AND REPORTING This course focuses on railway safety audits, investigations, and professional reporting. You will learn about Safety Management Systems, relevant legislation, and key auditing principles, while developing technical writing skills for effective incident reporting. Course No: P005900
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